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  1) Where do you get the information that you present in your database of companies?
  2) Our company was not found in your database of companies , how can I register?
  3) Is the registration in your databases paid service?
  4) How can I change the information about my company in your database of companies?
  5) How do I get detailed information about companies that are presenting in your database of   companies on the internet?
  6) How do I log-in to the HBI database of companies?
  7) Can I use more search criteria while searching in the HBI database of companies?
  8) Where can I find a list of HBI and NACE cllasification codes to use them when searching?
  9) Why in your database when searching by using a search string I don´t find my company?
10) I can see only basic data in my company profile where can I find the rest?
11) How can I monitor my competitors that are listed in the database of companies?
12) How can I send my demand to companies listed in the database of companies?


Where do you get the information that you present in your database of companies?
Our database of companies includes data available from public sources and registers kept by governmental authorities as well as other organizations. This data is continuously updated with information obtained from personal or telemarketing contact between our employees and  and the management of company monitored.

Our company was not found in your database of companies, how can I register?
The contact details of your company with the name of the person responsible can be sent to an email: podpora@bisnode.cz. In the subject line is necessary to specify "REGISTRATION TO HBI DATABASE OF COMPANIES".

Is the registration in your databases paid service?
Registration of a company profile in a basic version as you can see it in HBI B2B database of companies is free of charge.

How can I change the information about my company in your database of companies?
HBI business programs clients can make a change on-line directly from their computer. After logging into the system in the "Clients" section the menu "Tools" apears at the upper part of the screen and then in drop-down menu you can find "On-line editing of the company profile". To keep the highest level of security the system requires to re-enter your login information.

Unregistered users or users who didn´t buy any business program and can make changes by sending them to the e-mail podpora@bisnode.cz.  Or they can ask for their company profile at podpora@bisnode.cz to make corrections. This profile will be send from Customer service department by fax or e-mail.

How do I get detailed information about companies that are presenting in your database of companies on the internet?
Detailed information about all companies in the HBI B2B database of companies are available to users with purchased business programs. Privileged access to certain services and data may also be obtained by free registration into the HBI B2B database of companies. 

How do I log-in to the EDB database of companies?
After loading the www.hbi.cz site there is the main page of HBI aplication displayed. Click on "access fo clients” on the main toolbar at the top right side. The box appears for enetring your name and password.  After data entering and clicking on the “Send” button you get an access as registered or paing user. Information bout the account that is logged-in is shown in the upper right corner of each screen.

Can I use more search criteria while searching in the HBI database of companies?
Search according to total of 27 various criteria is available only to paying customers. Access to multiple search criteria is also possible to get by a free registration to the HBI B2B database of companies.

Where can I find a list of HBI and NACE cllasification codes to use them when searching?
For a complete list of the CPV and NACE Classification - download here.

Why in your database when searching by using a search string I don’t find my company?
The database is searched by fulltext. Maybe the keyword you entered is not stated in your company activity in the same form. Enter only word in the basic shape  or use only a root of the word.

I can see only basic data in my company profile where can I find the rest ?
Full company profiles for all companies listed in the database are available only to the clients - HBI users after login by using the username and password obtained by ordering some of the products or services of HBI B2B database of companies.

How can I monitor my competitors that are listed in the database of companies?
When the user has logged in by using his username and password he can mark every company profile to be monitored. This feature can be found in the left sidebar of individual profiles. The system will automatically add the company to the monitored list of companies and in case that any information about this company is updated the owner of the list will get the updated profile of the company by an e-mail.

How can I send my demand to companies listed in the database of companies?
It is simple to add a new demand. Link for the demand enetring you will find under the basic contact data in each company profile.  After clicking on "Send demand to this company" a form appears to fill data about the demand. Before sending it you have an option to decide whether to send the demand only to the selected company or to other companies with similar business activities in the database.

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Quick contact

Bisnode Ceska republika, a.s.
A Siemensova 2717/4
155 00 Praha 5

T +420 274 000 800
F +420 274 000 100
E podpora@bisnode.cz

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Bisnode processes information about all business entities and entities linked to them in the Czech and Slovak Republics, that the business activities of these entities involved. It is primarily, but not exclusively, the publicly accessible data of partners or owners, directors, members of statutory and supervisory bodies of legal entities and published data of other business entities to which they have been assigned an local ID according to the law of that country. Detailed processing information is available at www.bisnode.cz/privacy.